The sales process has traditionally been focused on closing the deal at the end of an interaction with a new customer. However, customers start evaluating you from the beginning of your time communicating with them. From the first time they see your website or walk into your store, customers are making judgments about your business, so make sure they have only good things to find!


gs32j23 [INFOGRAPHIC] Keeping Good Business: What Is Customer Experience & Why Should You Care?


This article was written by Gillian Kruse for Small Business Pulse



Leave a Reply

Fill in your details below or click an icon to log in:

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Listen Live